Why HEIC won't open on your Android phone
HEIC is Apple's default photo format. It is efficient, but decoding it needs an HEVC decoder, which is patented, so many apps don't include one. Android itself gained a system decoder in Android 9, and ConvertX uses exactly that: the operating system opens the photo, ConvertX converts it. No decoder is bundled, no file is uploaded.
Android 7 and 8
Those versions have no system HEIC decoder. ConvertX shows "This device can't open HEIC photos" for those files and continues with the rest of the batch. The options are to ask the sender to export as JPG, or to convert on a newer phone.
Which format to choose
- JPG: opens everywhere, the default for sharing.
- PNG: lossless, large; for screenshots or photos you will edit heavily.
- WebP: small and modern; for the web or for storing a big library.
- AVIF: smallest; for the web only, since ConvertX can't read it back.
Privacy note
iPhone photos carry GPS coordinates, the device model and the exact time. ConvertX removes all of that by default. If you want it kept, switch on "Keep photo details" before converting; it is copied into JPG, PNG and WebP output.
Step by step
- 1
Install ConvertX
Get ConvertX from Google Play (Android 9 or later for HEIC).
- 2
Open Image Converter
On the Home screen, tap Image Converter.
- 3
Select the HEIC photos
Tap "Select image files". In the system picker, choose the .heic photos (you can select many; the Downloads or WhatsApp folder is the usual place).
- 4
Choose JPG
In the output format list, choose JPG.
- 5
Decide about photo details
Leave "Keep photo details" off to strip location and camera data, or turn it on to keep it. Rotation is corrected either way.
- 6
Convert
Tap "Convert N images". The Queue shows progress; you can lock the screen on Android 14+ and the batch continues.
- 7
Find the JPGs
Tap View Library in the summary, or open Pictures/ConvertX in your Gallery or Files app.
Frequently asked questions
Is there a limit on how many HEIC files I can convert?
No. Pick as many as you like; they go through the queue in order.
Does the quality drop?
A little, as with any JPG. The Light or Balanced setting keeps it invisible at normal sizes.
Can I do this on a Windows PC with ConvertX?
Not today; the desktop builds don't include a HEIC decoder.